Marco Raab • Service Design, User Experience, Product Design

I'm an experienced Design Leader based in Berlin. I bridge business objectives and user needs to deliver simple, clear and accessible services and digital experiences.

For 15+ years, I have lead and build design teams, in-house and as a consultant, in New York City and in Sydney, Australia. I specialise in identifying and solving customer challenges across professional services, health, transportation/ logistics and Government services.


  • Human Centred Design
  • Experience Strategy
  • Thought leadership
  • Team building
  • User Research & Insights
  • Service & CX Design
  • UX & Product Design
  • Design in Agile delivery

Recent Projects

Projects database



Find me on LinkedIn • I'm mentoring on ADPList • Site made with Super + Notion, original design by Sam Judge

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