I have honed my skills along the entire spectrum of digital design, applying human-centred principles from strategy to implementation.
A lateral thinker, curious, versatile and hands on, I value a culture of collaboration, mutual empowerment, and shared accountability as the key drivers for my team's success.
Approach
Qualities
- Embrace ambiguity
- Principles over process
- Evidence over assumptions
- Feedback is a gift
- Can-do work ethic
- Adaptable servant-leader
- Curious & empathetic
- Natural collaborator
Recent Experience
- Designit – Experience Design Lead Since Apr 2019
- Department of Customer Service (fka DFSI, NSW) – Lead Product Designer Oct 2018 – Feb 2019
- icare NSW – Service & CX Designer Jul 2017 – Aug 2018
- Digital Transformation Agency (DTA) – Service & Interaction Designer Aug 2016 – Jun 2017
Education
Volunteering
- altMBA 40 Seth Godin Akimbo Workshop April 2020
- Master of Architecture Technical University of Kaiserslautern, Germany
- Erasmus Exchange Program University College Dublin, Ireland (Undergrad EU Scholarship)
- ADPList Mentor Since 2021
- IxDA Mentor 2019
- Designathon Mentor Remarkable/ Cerebral Palsy Alliance 2017 & 2018